Sensible premium and no requirement for a hull survey that costs more than premium
4 hrs ago
Robert O
Great service
9 hrs ago
ROD P
No claims, prompt arrival of renewal policy application
yesterday
Misty C
Great service
yesterday
Jamie A
Good service
2 days ago
Michael R
Great experience and my renewal was cheaper than the previous year which is unheard of for insurance.
2 days ago
Troy A
Good service. Very helpful.
3 days ago
Bilal A
The customer service department is excellent communicating with them is simple and smooth
4 days ago
John L
Very co-operative and prompt in attention
4 days ago
Ian S
Hiller Marine and New Wave Insurance have been looking after my boating insurance needs for more than 5yrs and in that time I have found both their assistance and insurance policies to be first class - very happy to recommend their services to all boaties.
4 days ago
Sylvain G
No hassle and good price, what more to ask
4 days ago
Kenneth D
Good value insurance.
5 days ago
William F
I have been more than happy with the professional service that I have received from New Wave Marine over the past few years. Both their on-line service and phone advice has been very professional and makes renewing my insurance each year an easy task to attend to. Will Fraser
5 days ago
Adam P
Great to deal with
a week ago
Maxwell B
Always happy with the service of Wave Marine. Highly recommended.
a week ago
ROBERT V
A no hassle insurance service gives me piece of mind for my boat insurance.
a week ago
David M
I am very happy to cover my vessel 4th time with New Wave Marine.
a week ago
Melissa C
Thanks for your service
a week ago
Robin S
Very helpful and easy to deal with when making a claim. Highly recommend
a week ago
Anton V
Easy to manage and renew our policy each year.
2 weeks ago
Camping made easy - why choose our hassle-free caravan insurance?
Great Cover
Fast Claims
Instant Quote
Easy Renewal
Accidental Damage: Coverage for loss or damage due to accidents.
Theft and Vandalism: Protection against theft or vandalism.
Legal Liability: Covers damage to third-party property or injury caused by your caravan.
Annexes and Accessories: Includes coverage for caravan annexes, awnings, and accessories.
Emergency Repairs: Funding for urgent repairs to keep your journey going.
Temporary Accommodation: Costs for temporary lodging if the caravan is unusable.
Natural Disasters: Protection against floods, storms, cyclones, earthquakes, and fire.
Towing Costs: Coverage for towing to a repairer or place of safety after damage.
What's Included
WHY CHOOSE NEW WAVE?
New Wave Marine Caravan Insurance provides cover for all types of caravans. If something happens, our outstanding claims service will get you back on the open road quickly and efficiently. New Wave Marine brings instant caravan insurance quotations & coverage to Australian caravan owners.
What should I do if I disagree with a claim settlement?
You can utilize the insurer’s dispute resolution process or contact external bodies like the Australian Financial Complaints Authority for further assistance.
How do I renew my policy?
Contact the insurer before the current policy expires to discuss renewal terms and any potential changes in coverage.
Can I cancel my policy at any time?
Yes, you can cancel your policy at any time, and you may be entitled to a pro-rata refund depending on the timing and claim status.
Are there any specific conditions that could lead to the rejection of my claim?
Yes, failure to comply with policy terms, like not securing the caravan or not maintaining it in good condition, can lead to claim rejection.
What should I do to ensure my claim is processed smoothly?
Ensure all necessary documentation is submitted and cooperate fully with assessors and investigators.
What is the excess amount that I need to pay in a claim?
The excess amount is specified in the policy schedule and varies based on the claim type.
What is not covered under personal injury?
The policy does not cover injuries resulting from intentional self-injury, criminal acts, or when under the influence of drugs or alcohol.
What happens if I accidentally damage someone else's property with my caravan?
The policy covers legal liability for damage to third-party property or bodily injury.
Can I make a claim for personal effects and recreational equipment?
Yes, accidental loss or damage to these items is covered when they are used in conjunction with your caravan or trailer.
How is depreciation handled in a claim for older annexes?
Depreciation is considered based on the age and condition of the annexe at the time of loss.
Discount applies to the premium paid for a new New Wave Marine Boat insurance policy initiated online on or after 1 Jan 2021.
The discount cannot be used in conjunction with any other offer.
Discounts do not apply to any renewal offer of insurance or mid term endorsement quotes.
Discounts only apply to the insurance portion of the premium. Discounts are applied before government charges, taxes, levies and fees.
We reserve the right to change the offer without notice.
No survey required conditions
Only applies to New Business quotes
Only applies to automatic online quotes
If your quote request is referred to an underwriter they may or may not ask for a survey report
Disclaimer
The information on this site is for general information purposes only and does not take into account your particular needs and objectives. As the website does not include full details of any products referred to, you should read the respective policy wording that can be made available on request or downloaded from our website. Hiller Marine Pty Ltd will not be liable to any individual or organisation for any damages whatsoever arising out of the use of the site.